Payment Policy

Effective Date: January 6, 2025

At Fuzznapo, we aim to provide a seamless and secure payment experience for all of our customers. Below is an overview of our Payment Policy, which outlines the accepted payment methods, payment processing, and billing terms.

1. Accepted Payment Methods
We accept the following payment methods for purchases made on our website:

  • Credit and Debit Cards: Visa, MasterCard, American Express, Discover
  • PayPal: A secure and convenient payment option for customers who prefer to pay via their PayPal account.
  • Other Payment Methods: We may also offer other payment methods from time to time, such as Apple Pay or Google Pay, depending on availability.

2. Payment Processing
All payments are processed securely using encryption technology to protect your payment information. When you place an order on our website, your payment will be processed through a trusted third-party payment processor to ensure that your personal and financial data remains protected. By submitting your payment information, you authorize Fuzznapo to charge the appropriate amount for your order, including taxes and shipping fees, to your selected payment method.

3. Payment Authorization
When you place an order, the payment processor will authorize your payment to ensure sufficient funds are available. However, your payment will only be fully processed once the order is confirmed and ready for shipment. If there are any issues with your payment (e.g., insufficient funds or declined transactions), we will notify you immediately and ask for an alternative payment method.

4. Currency
All prices on our website are listed in U.S. dollars (USD). If you are shopping from outside the United States, your bank or payment provider may charge additional fees for currency conversion or international transactions. These fees are not controlled by Fuzznapo and are the responsibility of the customer.

5. Payment Confirmation
After you successfully complete a payment, you will receive an order confirmation email containing the details of your order, including the items purchased, total cost, and shipping information. If you do not receive this confirmation, please check your spam/junk folder or contact us to ensure your order was processed correctly.

6. Security
We use industry-standard security measures, including Secure Socket Layer (SSL) encryption, to protect your sensitive information during the checkout process. We do not store your credit card details on our servers. Your payment information is processed through secure third-party gateways.

7. Payment Issues
If your payment fails or is declined for any reason, your order will not be processed. You will be notified, and you may choose to retry the payment process with a different payment method. Please ensure that the billing information you provide matches the details on file with your payment provider to avoid delays.

8. Sales Tax
Sales tax will be calculated and applied based on the shipping address and the applicable state or local tax rates. This will be included in the final price at checkout.

9. Refunds and Adjustments
In the event of a return, cancellation, or order adjustment, refunds will be issued to the original payment method. Refunds will typically be processed within 7-10 business days after the return is received and approved.

10. Contact Information
If you have any questions or concerns about our payment process or need assistance with your payment, please feel free to contact our customer support team:

  • Email: info@fuzznapo.com
  • Phone: (478) 988-1591
  • Address: 1103 E Church St #2W, Fort Valley, GA 31030

Thank you for choosing Fuzznapo. We are committed to providing you with a secure and convenient payment experience.